Refund and Returns Policy

Refund and Return Policy

Last Updated: 25-12-2023

Thank you for choosing ACad Studio Pvt. Ltd. for your architecture and interior design needs. Your satisfaction is our priority, and we are committed to providing exceptional service. Please read our Refund and Return Policy carefully.

1. Refund Policy

1.1 Design Consultation Fees

• Non-Refundable: Design consultation fees, including initial project assessments and consultations, are non-refundable.

1.2 Design Services

• Refund Eligibility: Refunds for design services are considered on a case-by-case basis.
• Cancellation Fees: In the event of a project cancellation, a cancellation fee may be applied, depending on the project’s status and the extent of work completed.

1.3 Products and Materials

• Customized Products: Products and materials that are customized or personalized for a specific project are not eligible for refunds.
• Stock Products: Refunds for stock products are subject to our supplier and manufacturer policies.

2. Return Policy

2.1 Design Services

• Design Approval: Clients are encouraged to review and approve design concepts before moving to the implementation phase.
• Revision Requests: Clients may request revisions during the design phase to ensure satisfaction with the proposed concepts.

2.2 Products and Materials

• Damaged or Defective Items: Clients must inspect products and materials upon delivery. If items are damaged or defective, notify ACad Studio within two days of receipt.
• Returns: Returns of non-customized, non-damaged, and non-defective items may be accepted within two days of purchase, subject to supplier and manufacturer return policies.

3. Contact Us

For inquiries about our Refund and Return Policy, please contact us at [Your Contact Information].

4. Changes to this Policy

ACad Studio reserves the right to update or modify this Refund and Return Policy at any time. Changes will be effective immediately upon posting to our website.

By engaging in our services or purchasing services from ACad Studio Pvt. Ltd., you acknowledge and agree to abide by the terms outlined in this Refund and Return Policy.

Thank you for choosing ACad Studio Pvt. Ltd..

Address – 350 A, Block B, Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122001

Phone No. – +91 8800704133 +91 9205891804

Website – https://acad.co.in